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Website terms and subscription inquiries

Understand iTelevo's inquiry-only website, displayed plan information, device guidance and the written service terms to confirm before purchasing.

Scope of this website

This website provides subscription information and general guides. It does not take payments, store card details or activate subscriptions through an online checkout. Selecting a plan opens an enquiry pop-up; continuing prepares a WhatsApp message and does not itself create a paid subscription.

Confirm the offer in writing

Prices are displayed in pounds sterling for the indicated term. Before paying, request the final price, duration, commencement date, renewal arrangements, provider identity, device limits and the applicable service agreement. Do not assume a per-term offer is monthly billing or that renewal is automatic.

Content and device access

Ask for confirmation of the desired content, distribution rights and supported app and device. Household TV Licence obligations remain your responsibility where applicable; a household licence is not proof of the provider's permission to distribute content.

Refund information

The plan cards advertise a 7-day money-back guarantee. Request its complete written conditions before purchase, including when the period starts, how to submit a request and how a refund is returned. This website does not invent exclusions or a separate payment-handling process. The applicable service agreement and your statutory rights govern the purchase.

Guides and availability

Guides are general information, not individualised technical or legal advice. App menus, software support and schedules can change. Follow the relevant manufacturer's current guidance and verify compatibility before buying equipment.

Responsible use

Do not attempt unauthorised access to administrator accounts or interfere with the website. Device names and third-party source links do not imply endorsement. Original article text and website branding must not be represented as another business's work.

Questions

Use the published contact details for questions before payment. See our subscription checklist and website privacy information.